At Carnes Joaquín S.L., your satisfaction is our top priority. If any of our products do not meet your expectations, you have 24 HOURS from the time of delivery to request a return. The product must be in its original condition and remain unused. Returns for perishable goods will not be accepted unless there is a proven issue with quality or preservation.
To request a return, please contact our customer service team at info@carnesjoaquin.com including the reason for the return and your order number. If the return is approved, we will provide instructions on how to proceed with the product pickup.
